UI UX design services

UI UX design services that turn interfaces into measurable outcomes

User research, UX design, UI design, prototyping, and usability testing delivered as one engagement. What gets designed actually ships, and every design decision ties back to a metric.

200+
UX design projects delivered
16 yrs
Average design team experience
4.9 / 5
Average client rating across platforms
Trusted by teams building complex products
  • ToolsGroup
  • Fortna
  • Apex HCM
  • NeverAlone
  • CommuniCare
  • Sandata
  • Fusionetics

Why do most digital products underperform?

32 pts

faster revenue growth for companies in the top quartile of McKinsey's Design Index compared with industry peers.

~70%

of online shopping carts are abandoned before checkout, according to Baymard's aggregated studies.

$260B

in lost orders is recoverable across the US and EU through better checkout flow and design alone.

Not sure where your design problems actually start?

Book a 45-minute UX audit session. We review your product and identify the top three friction points.

Book a UX audit

Our UI UX design process

01

Discovery and research

We interview users, observe real workflows, and analyze competitors before any design decision. See our UX research services for the scope.

Deliverables: Personas, journey maps, research reportTimeline: 1–4 weeks
02

UX design and prototyping

Information architecture, wireframes, and interactive prototypes tested with real users. See our digital product design services for how prototypes reduce rework.

Deliverables: Wireframes, interactive prototypesTimeline: 3–6 weeks
03

UI design and design system

Screen design, motion, and a reusable design system so new features ship consistently. See design system services.

Deliverables: High-fidelity screens, component libraryTimeline: 3–6 weeks
04

Usability testing and validation

Real users, real tasks, real feedback. We test before development and before launch. See usability testing services.

Deliverables: Test reports, iteration logTimeline: 1–3 weeks
05

Design implementation support

We stay alongside engineering through build to ensure nothing is lost in translation. See our digital product design services.

Deliverables: Dev-ready specs, QA sessionsTimeline: Ongoing through launch

Why professional UI UX design matters

Increase user engagement

Clear navigation and intuitive layouts keep users moving through the product instead of leaving for a competitor.

Drive revenue growth

Design decisions tied to conversion rate, checkout completion, and retention produce measurable revenue impact.

Build brand trust

Consistent, professional UI signals quality. Users associate polished design with reliable, well-run companies.

Save money on rework

Testing prototypes before engineering starts catches usability problems while they still cost design hours, not dev sprints.

Increase conversions

Streamlined checkout flows, clear CTAs, and reduced friction turn more visitors into paying users.

Ready to see your design opportunities?

Book a discovery call

What our designers actually do

The work that decides whether a product succeeds happens before anyone opens Figma. There are 6 core design capabilities we deliver on every engagement.

01User research & Jobs-to-be-Done
We do not design based on what stakeholders think users want. We observe, interview, and map what users actually do. For one healthcare client, that meant 40+ hours shadowing MDS nurses in skilled nursing facilities. For a supply chain platform, 30+ interviews revealed competitors were winning on UX, not functionality. See UX research services.
02Service design
The screen is one touchpoint. The people, processes, and systems behind it are where most products fail. We map frontstage (what users see) and backstage (what makes it work). For a telehealth platform, the patient-facing app was frontstage. Coordination across 130+ facilities was backstage. Both had to be designed. See UX consulting services.
03UX design & prototyping
Information architecture, workflows, wireframes, and interactive prototypes tested with real users before engineering starts. For a warehouse client, we reduced a 9-step error resolution workflow to 4 steps. See digital product design services.
04UI design & design systems
Development-ready component libraries that scale across products and teams. We build design systems so engineering ships consistent UI without waiting on designers. We reached WCAG/AAA for a healthcare platform. See design system services.
05Usability testing & validation
Concept validation, usability studies, and A/B testing throughout the design process. For a telehealth platform serving elderly patients, we tested on tablet at the bedside, not desktop in an office. See usability testing services.
06AI experience design
AI changes the interface fundamentally. We design for trust (how do users know the AI is right?), transparency (what is the system doing?), and actionability (what should the user do next?). We have designed AI-powered clinical documentation tools, recommendation engines, and conversational interfaces. See interaction design services.

UI UX design services for different industries

Healthcare is our deepest vertical. The users range from ICU nurses on 12-hour shifts to elderly patients learning a tablet for the first time.

  • Design provider interfaces with information density that avoids cognitive overload
  • Build nursing tools for tablets and mobile, not desktop workstations
  • Design patient-facing experiences for elderly and low-digital-literacy users
  • Handle PHI visibility at the screen level, not just the backend
  • Meet WCAG/AAA accessibility standards across every flow
Explore healthcare design

Download the UI UX design readiness checklist

  • A 30-point assessment covering user research gaps, design system maturity, and accessibility status
  • A design investment calculator for estimating the ROI of UI UX work on your product
  • A pre-contract diligence checklist with the 10 questions to ask every design agency

Freelancer, in-house hire, or design agency — the honest comparison

Three paths to hiring UI UX design services. Each fits a different situation, and one fails in a way the other two do not.

CriterionFreelancerIn-house designeruiuxdesignservices.us
Time to first design1–2 weeks6–10 weeks (hiring + ramp)1–2 weeks
Research depthRarely includedDepends on hireStandard on every engagement
Design system capabilityLimitedOne person's outputComponent libraries, tokens, motion
Usability testingOptional, rarely doneDepends on tools and budgetBuilt into the process
Handoff to engineeringVaries by personDirectDev-ready specs and QA sessions
Accessibility coverageRarely auditedDepends on hireWCAG/AAA-level work where required
Fails whenYour project needs multiple design disciplinesYou cannot hire senior designers fast enoughYou need US-only teams or $500K+ retainers

Flexible pricing and ROI-focused engagements

Published ranges so you can plan before the first call. Full design and build engagements are scoped after discovery.

Engagement 01

UX audit

$5,000–$15,000
2–3 weeks · 1–2 designers

Heuristic review, usability findings, and a prioritized list of improvements with effort estimates.

Engagement 03

Full design & design system

$60,000–$180,000
8–16 weeks · 3–6 designers

End-to-end design with a reusable design system, motion, accessibility, and engineering handoff.

Engagement 04

Embedded design team

$15,000–$40,000/mo
Ongoing · 2–5 designers

Dedicated designers embedded with your product and engineering teams, shipping features every sprint.

Why teams choose us over other UI UX design services

Design embedded in engineering

The designers who run your research stay through engineering and launch. No handoff, no shelf-ware, no translation loss.

Research before design

We observe and interview real users before opening Figma. Assumptions are tested, not shipped.

Design systems that scale

Reusable component libraries that let engineering ship consistent UI without waiting on designers for every screen.

AI accelerates, does not replace

We use AI to accelerate production. The judgment about what to design comes from research and pattern recognition across 200+ products.

Meet your design leads

Named people, not a company-wide team-size figure. These are the leads who run research and design on every engagement.

Aisha Rahman
Lead UX Researcher

12 years running research for healthcare and enterprise SaaS products. Runs user shadowing and Jobs-to-be-Done analysis.

Diego Ferreira
Head of Product Design

Led design for 60+ products across supply chain, fintech, and B2B SaaS. Owns design decisions from research through engineering handoff.

Nadia Petrova
Lead UI & Design Systems

Built component libraries and design systems that ship across multi-product organizations. Specializes in accessibility and motion design.

Marcus Chen
AI Experience Design Lead

Designs trust, transparency, and actionability into AI-powered interfaces. Has shipped conversational UIs and recommendation engines.

Tools and platforms we work with

Figma

Primary design tool for component libraries, prototyping, and developer handoff.

Maze

Rapid usability testing and prototype validation with real users, integrated into our design process.

Hotjar

Behavior analytics, session recording, and heatmaps used to inform design decisions post-launch.

Storybook

Design system documentation and component testing that bridges design and engineering.

Recognized for design and delivery

AWWW
Awwwards Honorable Mention
CSS
CSS Design Awards
INC
Inc. 5000
ISO
ISO 27001
CMMI
CMMI DEV 3
WCAG
WCAG/AAA Achieved

Ready to launch faster and convert more users?

Send us your project. A design lead reviews it and schedules a call within one business day. We sign an NDA before the first technical discussion if you prefer.

“The designers who did our research were the same ones who stayed through engineering and launch. That is the only reason the design survived contact with development.”

— Director of Product, ToolsGroup
FAQ

Frequently asked questions

Straight answers about scope, timelines, pricing and how we work with your team.

Still have a question?

A design lead answers every message within one business day.

Talk to a design lead
What are UI UX design services?
UI UX design services cover user research, UX design, UI design, prototyping, usability testing, and design system creation. UI design shapes what users see and touch. UX design determines how they move through the product. Both are delivered together as one engagement. See our service categories for the full list.
How much does a UI UX design project cost?
Project cost depends on scope and depth. A UX audit runs $5,000–$15,000 over 2–3 weeks. A research and UX design sprint runs $25,000–$60,000 over 4–8 weeks. Full design and design system engagements run $60,000–$180,000. Embedded design teams run $15,000–$40,000 per month. See our pricing section for full ranges.
How long does a typical UI UX design project take?
A UX audit takes 2–3 weeks. Research and UX design sprints run 4–8 weeks. Full design with a design system runs 8–16 weeks. Embedded engagements are ongoing. Timelines depend on user access, product complexity, and how many disciplines the project requires.
What deliverables can I expect from a UI UX design project?
There are 6 core deliverables across a full engagement: user research report with personas and journey maps, information architecture and user flows, wireframes and interactive prototypes, high-fidelity UI screens, a reusable design system with components and tokens, and usability test reports with iteration logs.
Will my design be fully responsive and ready for development?
Yes. Every design we ship is responsive across mobile, tablet, and desktop, with documented breakpoints. Designs come with dev-ready specs, component libraries, and handoff sessions with engineering.
Do you only create design or do development too?
We deliver design and development. Many clients start with design and continue to engineering with us. Others take the design to their own engineering teams. Either way works. See our web app design services.
What should I look for when choosing a UI UX design service?
Look for 5 things: a documented research process, portfolios with case studies explaining design decisions and outcomes, industry experience relevant to your product, a clear design system methodology, and usability testing built into the process. See our comparison table for how we differ from freelancers and in-house hires.
What are the cost factors for hiring a UI UX designer?
Cost factors include project scope and complexity, depth of user research and testing required, number of platforms covered (web, mobile, tablet, voice), design system maturity required, and the seniority of the design team. Research-heavy projects cost more upfront but reduce downstream rework.
How do you validate designs before development begins?
We use interactive prototypes and moderated usability testing with real users. Assumptions get tested before engineering starts. Issues related to user behavior surface early, when fixing them costs design hours instead of dev sprints. See usability testing services.
How do you ensure the design aligns with our brand?
We incorporate your color palette, typography, visual style, and brand voice into the interface design. Design tokens enforce consistency across every screen and platform. We review the first 50 screens against your brand guide and adjust before scaling.
How do you measure the success of a UI UX design project?
Success is measured against baselined metrics set during discovery. Common metrics include task completion rate, time on task, error rate, conversion rate, engagement, retention, and CSAT. We report against the baseline post-launch, not against assumptions.
Can you work with in-house development teams?
Yes. We regularly provide design documentation and dev-ready assets to in-house engineering teams, and we stay available through implementation to answer questions during the build.